Finding a trustworthy VPN service can help a user keep their IP address and internet browsing traffic private and prevent information about them from being collected without their consent. Most ISPs collect data about their users and how they use their internet connection, and there is always the threat of personal information being vulnerable to attack.
There are a wide variety of VPN software available, and some of it includes other helpful features such as free malware or virus protection. Users may also choose one VPN service over another because one has a more friendly user interface or faster connection speeds.
Before choosing your VPN service, check out our CyberGhost VPN review that details how the service works, what the best features are, and what improvements could be made.
About VPN Software
VPN software can be downloaded from online sources and users can immediately begin using the product on their device. A VPN connection works by hiding the IP address of a user's device and assigns a new IP address. Hiding a device's true IP address keeps useful data from being collected as it cannot correlate to a specific user or their actual location.
Many users are also concerned about privacy and protecting their data which are two things a VPN can also provide to users. When using a VPN, the information a user sends from their device is encrypted so it remains safe from third parties who may try to intercept it without consent.
Using a VPN connection can protect user data from hackers by only transmitting encrypted information while still allowing users to access sites that may otherwise be unavailable. In particular, business travelers and those that move from one country to another may find a VPN helpful for when they need to access sites that are blocked in their geographical location.
A VPN connection is also a common tool used when someone is outside of their network and needs to access sensitive documents that cannot be put at risk by using a public internet connection. When a user's logs onto their VPN connection they can access these confidential documents from any internet connection they can find even if it is unsecured.
How Does CyberGhost VPN Work?
CyberGhost VPN is software that you download from the CyberGhost website. Once downloaded this software can be run on a number of different devices so that your IP address and data remain safe from trackers and other unsavory characters and threats while you are online.
Once a user has downloaded the software, they can run it on their device which will then activate their VPN connection for their internet browsing. CyberGhost VPN utilizes a simple user interface which allows a customer to be connected to an internet connection with a single tap.
Once connected your device will link with a local server or the most optimal server in your region, and you can begin browsing the internet. As you navigate to different sites, the data exchanged with your device is encrypted, and your IP address remains hidden by one of the thousands of servers that CyberGhost has at their disposal.
CyberGhost VPN can also alert users when they are about to connect to an unsecured network, although this software makes any internet connection secure when it establishes a VPN connection. Any browsing that a user does before the VPN is turned on is not protected.
When you use CyberGhost VPN, you don't have to worry as much about connecting to questionable internet connections or Wi-Fi networks in places like coffee shops, hotels, airports, and stores. Users can also save their favorite servers in areas where they frequent most often.
The VPN service offered by CyberGhost is available to those who purchase a subscription plan. There are four different plans available that range from monthly to a three-year plan and the cost ranges from $12.99 per month to $2.75 per month.
Conventional payment methods such as credit card and PayPal are accepted along with less frequently used currency such as Bitcoin.
Advantages of CyberGhost VPN
There are many different advantages to using CyberGhost VPN. We did extensive VPN reviews and found that it rated highly for users of mac, windows, netflix, and for gamers. One of the more prominent parts of this CyberGhost VPN review should be that this service allows not only streaming but P2P connections. Many different VPN services block these two features entirely which can complicate a user’s internet experience.
P2P and Streaming
One of the best parts of using a VPN is the ability to be anonymous and access pages that aren’t available in your current location. For example, when using a VPN user can access Netflix shows that are blocked in their country, and connect using Peer to Peer (P2P) to get different kinds of media files.
P2P connections have a reputation for acts of piracy; however, many different files can be downloaded via P2P that are entirely legal. Free media, songs, books, and other content that is made available by creators and services are frequently downloaded using P2P connections.
Starting in 2016, Netflix and other streaming sites began to block servers that were known as being part of VPN companies in an effort to prevent customers from accessing content that otherwise would be unavailable to them based on their location.
Since then, many different VPN companies have had issues securing their customers access to these streaming sites, but certain companies have prevailed.
Not all VPN services currently allow their customers to access P2P and streaming services, so it's nice that these features are readily included in CyberGhost VPN without the user needing to adjust any settings or contact technical support.
Loads of Servers
CyberGhost VPN has over 3700 servers that cover over 60 countries, and the number is ever growing. At any given time, there may be as many as 50,000+ users online, but the browsing speeds don't seem to be affected by the number of online users in the same way other VPN services suffer.
The number of servers available also means that CyberGhost VPN users can expect to have a number of different servers available to them wherever they go. This variety ensures that if one server becomes overloaded, another can readily connect to the device from a pool of other choices.
Having a number of servers also helps to ensure that connectivity speeds remain high, and that security remains intact for all users at all times.
CyberGhost is serious about privacy and has taken the initiative to create a hub for educating its user base. You can access the CyberGhost Privacy Hub online which features educational articles about:
Posted on the privacy hub was also a report about why CyberGhost had chosen to discontinue their free version of their VPN software. The company cited concerns about how privacy is crucial in the current age of surveillance and that they believe privacy is worth paying for and fighting to maintain.
CyberGhost has been public about the fact that their company does not log any user data and by discontinuing their free version of their software they have further differentiated themselves. Other free VPN services have violated user trust by selling user data to third-party companies in the past.
This breach of customer trust went against the promises made by the company to its users. In response, CyberGhost chose to make a change in March of 2019 and refocus their efforts on a fee-based VPN service that better protected its users and separated them from the services that didn't take privacy as seriously.
The company has made a transparency report available and continues to stand by their "no logs" policy.
CyberGhost VPN allows users to set their own "smart rules" for how the software interacts with their device and what notifications they will receive. Custom rules can be configured for different apps, for when the device starts up, and for when a device connects to the Wi-Fi.
Users can also choose to make exceptions to specific rules, and the overall user interface feels akin to your standard Windows software. There are also additional options for torrenting, streaming, connecting to servers, and setting favorites.
This CyberGhost VPN review would be incomplete if we didn’t mention the number of devices that this VPN can accommodate. This VPN service works on a number of different platforms including Windows, Mac, Android, Linux, Fire TV, Android TV, Chrome, Firefox, and Apple.
The number of devices supported by this VPN is impressive as it goes beyond the standard offerings in the industry. Users can expect the same fluid user interface on all devices and the same level of protection for all the actions they perform on each device.
Users can also protect a total of seven devices using one VPN subscription which makes this service great for families and those who use several different devices on a regular basis.
CyberGhost VPN has excellent customer service available around the clock for their users in every country. The company offers support via chat, and email and users can submit tickets or immediately talk with technical support using a live chat window.
The company website also has an extensive FAQ section that can help answer common questions and assist users with various parts of the software.
CyberGhost VPN comes with built-in ad blocking to prevent things like intrusive or distracting ads and popups. The software also provides malware protection and can even block trackers as you move from site to site and download data.
This software also enforces the use of https on websites as you browse which improves security. CyberGhost VPN comes with a built-in kill switch which can prevent your service from being exposed if there is a connection issue with the internet.
Disadvantages of CyberGhost VPN
Despite the many features and advantages of using CyberGhost VPN, there are some critical disadvantages that users should be aware of before committing to this subscription.
The subscription cost of CyberGhost VPN on a monthly basis works out to $12.99 per month which is significantly higher than other VPN services. There are other plans available that bring down the cost considerably, but users will need to purchase a multi-year subscription.
The cost of adding on a dedicated IP address is also higher with CyberGhost VPN than with other providers, and users can expect to pay for their subscription cost upfront for the entire following year.
US Netflix Only
CyberGhost VPN boasts that they can provide users access to Netflix, despite the streaming services crack down on VPN servers a few years back. It would appear that only the United States version of Netflix is 100% available per the company website, but CyberGhost may make other regions of Netflix more available in the future.
Parts of the Netflix library from other countries are available, but the percentage of available content ranges from 53% to 91% depending on the region.
Reduced Internet Speeds
One of the biggest and well-known disadvantages to using any VPN software is the reduction in internet speeds that typically results from the encryption provided by the software. Since CyberGhost VPN uses 256-bit encryption users may expect a slowdown in their connection regardless of their original internet speeds.
Having several thousand servers does help perk up the browsing speed, but overall users can expect average speeds that occasionally slow down when connecting to servers at longer distances. Long distance speeds may have trouble reaching 10Mb, and the average download speed may slow down by up to 77%
This kind of slow down isn’t ideal for any VPN service, and CyberGhost VPN ranks on the lower side performance wise. Other VPN services such as Tunnel Bear VPN, HidelVPN, and Hide.me VPN all experience less latency than CyberGhost VPN. The overall latency change for CyberGhost VPN is estimated to be about 66.7% in total for both uploads and downloads.
Trials and Deals
CyberGhost VPN comes with a 24-hour trial which is a bit on the short side but should be a workable window for most users. You'll have enough time and bandwidth to experiment with the software however you please as all subscriptions come with 24/7 support, and a 45-day money-back guarantee for the three-year plan.
By purchasing a more extended subscription plan, you can save more money off of the monthly price. For example, a one-month subscription costs $12.99 per month, a one-year subscription costs $5.99 per month, and a two-year subscription costs $3.69 per month.
The best, and longest plan available is the three-year subscription that offers the lowest monthly rate of $2.75 and is billed at $99 per year once each year. This three-year long subscription can save customers 79% and is the only one that has the 45-day money-back guarantee.
Regardless of the plan that you choose, a dedicated IP address can be added for $5 per month and is billed as part of your subscription plan. If you decide to add a dedicated IP, you’ll be asked to specify a location from a drop-down list that includes:
Once you define your preferences for your subscription and IP, you can move onto the secure checkout process where you can pay for your subscription with a credit card, PayPal, and Bitcoin using Bit-Pay.
Many VPN services may offer a couple of these features, but CyberGhost VPN provides them all with moderate latency, and a price point comparable to other big players like Nord VPN. For those that have several devices that need VPN connections, or for families looking to secure several devices, this service is ideal and priced appropriately.
This software also blocks trackers and can detect malware which is a nice perk other VPN services have begun to tack on to their service. You wouldn’t want to use a VPN service as your only form of antivirus, but CyberGhost VPN has decent malware protection and fully enables P2P connections on all of their servers.