Pure App Review

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With cybersecurity threats becoming more sophisticated every day, and companies and governments trying to get their hands on your web activity and data, it has become more necessary than ever to get a VPN service.

VPNs are virtual private networks that help to protect your information from anyone who could be looking for it. A VPN creates a tunnel to the provider’s server, encrypting your web traffic, protecting your internet activities and providing anonymity.

VPNs are useful when browsing on your home network, but they become a necessity for your mobile devices when you’re accessing public Wi-Fi. It is especially important to use a VPN if you use your mobile phone or device to conduct business like getting emails from the office or logging into bank accounts.  

Wi-Fi allows devices to connect to the web and receive and transmit information wirelessly. Unsecured public Wi-Fi, like the kind you might link to when you’re at the airport or a restaurant, doesn’t require any credentials to access the network and is a prime target for hackers because the systems are not encrypted.

Finding the right VPN provider can take a bit of legwork because there are so many options out there with new companies sprouting up every day, but one that was established in 2006 and has over twenty years of experience is PureVPN.

In 2011, PureVPN expanded its service to include apps that you can use on your iOS and Android mobile devices. Today they cover over 180 locations with more than 2,000 servers around the globe.

What Operating Systems Does Pure App Support?

If you sign up with PureVPN, you can use their service on so many platforms and devices. PureVPN works with:

  • iPhones and iPads
  • Android (including Android TV)
  • Chrome (including Chromecast)
  • Firefox
  • Windows
  • Mac
  • Linux
  • Routers
  • Amazon FireStick
  • PlayStation
  • Xbox

They offer service on even more devices, but these are some of the most common. With one subscription, you can use it on up to five devices at the same time.


No need to worry that you might be getting PureVPN “lite” if you use the Pure App on a mobile device versus a desktop because they offer the same robust coverage and protection across all compatible systems.


With the Pure App, the VPN uses military-grade encryption to guarantee your security when you’re on your mobile device. You can stream media including television shows, movies, and sporting events with unrestricted access and Pure has fast servers to prevent annoying slowdowns. Pure masks your real IP address to ensure your privacy online and allow you to browse anonymously.


You can download the Pure App on your iPhone directly from the App Store, and for Android, you would access the app from the Google Play Store. Once you start the app, you have to enter your credentials. The login credentials for the VPN is different from the login information that you use to manage the account, so it keeps your web usage and your billing information separated.


Once you log in, you can select the mode that will give you the experience you need.

  • Stream mode is best for fast media streaming.
  • Internet freedom mode gives you access to geographically restricted web content.
  • Security/privacy is a dedicated setting to enhance your data’s confidentiality.
  • File-sharing works best for P2P.
  • Dedicated IP is an additional service for a dedicated IP address in certain countries.

Clicking on the green Connect button puts you through to an automatically-selected server although, with the Pure App, you do also have the option to execute a ping test to calculate the best server connection available. The lower the ping number you get back, the faster and better connection that server can provide for you.

You’ll know your connection has been established when the Connect button turns from green to red and then reads Disconnect, and the server’s location will be displayed underneath the button.

If you’re going to add the Pure App to your iOS device, you can find information on Pure’s website iOS page for how to manually set it up with L2TP or IKEv2. Other things you can do with your iOS device are found on PureVPN’s Support page under the “Setup Guide” portion. You can follow instructions for how to:

  • Use a Dedicated IP
  • Choose a Network Type
  • Access popular streaming channels

The Support section of PureVPN’s website can also walk you through changing your protocols on your Android device in the “Getting Started” portion along with a menu of other options you can modify or use like:

  • Activating Port Forwarding
  • Using Ozone (filters malware, and detects and stops attempted hacks of your device)
  • Using Gravity (handles DNS requests)
  • Using Multi Port (scan ports to find any which are not being throttled or blocked for faster service)
  • Activating Internet Kill Switch

Potential Public Wi-Fi Threats

Features

Additional Features

Permissions

Access Signage with a art of man wearing a formal attire

Image by mohamed Hassan from Pixabay

Before you download an application, you should always read the list of permissions that the app wants to gain access to. For the Pure App, some of the things they will ask you to allow them to do are:

  • Find personal identification accounts on the device for you and your contact list
  • See your Wi-Fi connections and connect or disconnect from Wi-Fi
  • Run when you start up your device

What Users Think About It

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Image by PublicDomainPictures from Pixabay

Over 5 million people have downloaded the Pure App on iOS, and more than a million Android users have the application. The developer has designed a clean, intuitive interface that’s easy to use no matter what platform you install the VPN.

On the Pure App’s Google Play page, users have rated the app with four stars out of five. Some people have given positive feedback saying the app helps to keep their device safe and customer support is very helpful. However, one common issue that some users report is that it doesn’t work with the Amazon FireTV.

On Amazon, over 200 people who have downloaded the Pure App have reviewed their experience and users have given it three stars out of five. About 30 percent of buyers think the app deserves five stars, but about 40 percent have given it one star.

The positive reviewers say they’ve had no issues with the Pure App and use it on multiple devices, but the negative reviews say it significantly slowed down their streaming speeds, that connecting to the servers was very inconsistent, and Amazon reviewers reiterated what Google Play users noted about the service not working with FireTV.

Customer Service

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Image by Gerd Altmann from Pixabay

If you come across an issue or have a question, you can get help on PureVPN’s support page. There are multiple sections designed to provide you with useful information. In the “Get Started” section, if you select your device from the list of options on the left sidebar, you’ll get a step-by-step walkthrough on how to do multiple things with the VPN on any device.

For example, if you’re using iOS, you can find instructions for:

  • Downloading and installing
  • Logging in and connecting
  • Changing protocols
  • Using a Dedicated IP mode
  • Disconnecting the VPN

The support page also has a:

  • Setup guide
  • Frequently asked questions (before you buy) section
  • Accounting and billing section
  • Upgrade account information

There’s even a section of the Customer Support page dedicated solely to helping you find out how to access and watch US Netflix content. You do need to have an actual Netflix account.


If you haven’t been able to resolve your issue through the support page, you can start a live chat with a helpful representative any time of day or night, seven days a week. Say goodbye to chatbots!

Getting Started With the Service

Unfortunately, there are no free trials for the Pure App, so you can’t try it before deciding if you’d like to pay for it.

If you do decide to sign up with PureVPN, they have three different pricing options:

  • Month-to-month for $10.95
  • Three months for $8 a month
  • One year for $3.33 a month

All three subscriptions offer a money-back guarantee for 31 days.

PureVPN accepts payment in multiple formats. You can pay via major credit cards like Visa, American Express, and MasterCard or via PayPal. They also take Alipay, BlueSnap, or payment walls.

For buyers who want complete anonymity, you can also use various cryptocurrencies and even gift cards from stores like Starbucks, Walmart, and TGIFriday’s. The catch with cryptocurrency or gift card payments is that they are non-refundable.

Is It Worth the Price?

With the Pure App, you have to pay for the full PureVPN service, but what if you only wanted to use the VPN for your mobile Android and iOS devices?

Other VPN providers like Avira Phantom VPN do provide you with the option of selecting a monthly plan for just the mobile app, and you can use your one mobile subscription on an unlimited number of Android and iOS devices.

Avira charges about $5.59 a month for their mobile VPN service, which would save you about half of what you would pay for Pure’s monthly service. The downside to that option is that they don’t offer a lower price for a longer subscription, so you’re stuck with the month-to-month.

Another negative for Avira is that if you do need customer service, you don’t have the option of starting a live chat with someone right away. You would have to send an email to their support personnel and wait for a response, which isn’t exactly helpful in the fast-paced world of the internet.

You might be familiar with the name Norton from their antivirus software programs. They also offer VPN services and if you just want to use the app on your mobile device, they have a plan that allows you to use the VPN on one device for $4.99 a month or you can save about $10 by choosing the yearly subscription that costs $39.99 per year.

Another thing to consider is that other VPN services do have the same features the Pure App offers, but some have more servers giving you a more extensive selection of options when you need to connect. NordVPN has over 5,000 servers, and TorGuard VPN has more than 3,000 servers.

However, you can use the Pure App in more than 140 countries, while NordVPN only covers 61 countries and TorGuardVPN’s server network extends to over 50 countries, so both services offer fewer countries than Pure.

Final Verdict

The Pure App gives you full access to PureVPN’s comprehensive range of features and services. There are other VPN services out there that have payment plans specifically made for VPN apps on mobile devices. However, if you want the flexibility of using the service on laptops, desktops, and more platforms, then the Pure App lets you at least have the option.

At $10.95 a month, Pure is in the same ballpark as some of the other high-level VPN services like Nord and Express, so you know you won’t be blowing the budget. 

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