Turbo VPN Review

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Getting the best solution to maximize your privacy is critical with the advanced tracking and mass surveillance, Virtual private networks provide an excellent way of having unlimited access to the web. You can find paid and free VPNs. Some offer greater freedom, while others offer security.

Turbo VPN is one of the VPN providers that seeks to maximize your online privacy. Below is a detailed Turbo VPN review and some pros/cons you should know about this provider.

What is Turbo VPN?

Turbo VPN has its headquarters in China, and it doesn’t require any subscription. The mobile-only service works with Android and iOS platforms, but it has a few servers compared to other VPN’s.

With over 50 million downloads, Turbo VPN proves to be a favorite with smartphone users. You can access a paid version of the app, which is ad-free. The free version comes with ads.

What We Like About Turbo VPN

We rated VPN's over many categories and found that Turbo VPN was particularly well suited for Android users. Other Turbo VPN advantages can be found below:

Pros

  • Free service
  • Unblocks Netflix on VIP servers
  • Lacks a torrenting censorship
  • No IP leaks
  • User-friendly interface
  • Protocols and encryption

Free Service

While free VPNs have a reputation of selling out data to third-party services, you may need to look at this service on a case-to-case basis. Turbo claims to have a strict no-logs policy, but we can’t verify these claims.

Unblocks Netflix on VIP Servers

Although Netflix hates VPN, the Chinese government allows a few VPNs to operate. Previously, you needed a VPN to access Netflix. With a VPN, you could access any geo-blocked content. However, Netflix got this trick and deployed a VPN detection software to bypass any networks.

Turbo VPN works with Netflix on some servers, but you’ll have to upgrade to the paid version to access the servers that work with Netflix.

Lacks a Torrenting Censorship

Torrenting is easy and fast, which allows you to connect to multiple users when downloading huge files. However, this is a risky venture as you’re opening your system to other users who may not have the same intentions.

Online scammers and hackers now use torrenting sites to attack. Turbo VPN doesn’t interfere with your bandwidth and allows you to access torrenting sites while keeping you safe.

No IP Leaks

Leaks is a critical issue even for the top-rated VPNs. Your preferred VPN may have a no-logs policy and access Netflix, but if it leaks your IP details, it’s worthless. Leaks can occur as WebRTC leaks or DNS leaks.

DNS leaks occur when your original IP address leaks to your ISP after your VPN is bypassed. The WebRTC leak interferes with your VPN tunnel, which could expose your details. Turbo VPN has passed the various leak tests.

User-Friendly Interface

Turbo VPN has a user-friendly interface that allows you to select a server and connect at the click of a button. The intuitive design is better than what you’d find on most free VPN apps.

Turbo VPN review passes the IP leak test and the DNS leak test.

Protocols and Encryption

Turbo VPN uses top of the line OpenVPN tunneling protocol, which is an open-sourced system. You can be sure that it’s up to date. The VPN provider also uses AES-256 encryption, which is difficult to access by modern computers.

You have a guarantee that the information you send out or receive is impenetrable. What’s more, you don’t have to worry about WebRTC or DNS leaks.

What We Don’t Like About Turbo VPN

Although Turbo VPN is better than some other free VPNs, it still has various disadvantages, some of the reported issues include:

Cons

  • China-based service
  • Lacks a kill switch
  • Poor customer service
  • Slow speeds
  • Doesn't support multiple devices
  • Doubtful logging policy
  • Ad-filled service
  • Lack of many servers

China-Based Service

While Turbo VPN is outside the 14-eye alliance that allows other nations to spy on each other’s users and share the finds with other states, being a China-based company makes them questionable.

China isn’t huge on privacy and has strict laws on internet censorship. The country has a firewall to prevent access to specific sites like YouTube, Google, Facebook, and more. Also, the Chinese government regulates each VPN.

Citizens caught using unregulated VPN services face stiff legal action, which would include a fine. Using Turbo VPN means that the government will closely monitor your VPN use.

Lacks a Kill Switch

Turbo VPN VIP members have access to over 26 servers, which isn’t great. What’s more, committing to a year-long plan with Turbo VPN is similar to NordVPN subscription. You can’t compare Nord’s network with over 4,700 servers to Turbo’s 26 servers.

The lack of a kill switch means that users don’t enjoy an extra layer of protection. In case of any leaks, the kill switch shuts down your connection before your IP details are revealed. Turbo VPN users miss out on this fantastic tool.

Poor Customer Service

Renowned VPNs in the world have email support and 24/7 live chat. However, Turbo VPN lacks any of these options. The website has no support section or a blog that updates its users. Also, the information available is vague.

Users have complaints about their response rates.

Slow Speeds

Although every VPN will slow your connection a bit, browsing with Turbo VPN is frustrating due to its slow speeds.

Doesn’t Support Multiple Devices

Turbo VPN is a mobile-only solution, which means you can’t use it on a PC. Although more people are switching to their smartphones to access the internet, you may need to use other devices in your house like PC’s, gaming consoles, and televisions.

Doubtful Logging Policy

Most VPN providers fail when it comes to the logging policy. While companies claim to provide free VPN services, some sell your information to support their services. On Turbo’s privacy policy page, the company admits to collecting data, which include IP and ISP address.

However, the company goes on to admit that they’ll use your personal information for their needs. Also, for you to sign up for Turbo’s VIP service, you need to give them lots of data. The statement itself makes the company’s logging policy questionable.

Ad-Filled Service

The free Turbo VPN plan comes with multiple ads. You’ll notice that even when you connect, an ad pops up. However, the VIP version removes any ads.

Lack of Many Servers

Turbo VPN has only 22 servers in 13 countries, which limits your choice of servers and your privacy. You can access the VPN server address from US, UK, Singapore, India, Germany, Netherlands, and Canada.

Features of Turbo VPN

Some of the notable features include:

  • Free VPN use
  • User-friendly interface
  • IKEv2, IPsec, OpenVPN encryption
  • Mobile apps for iOS and Android
  • Servers in 9 countries for the free version
  • Servers in 16 countries for the VIP version

Here’s a detailed look at other features.

Server Locations

Turbo VPN has a few servers that cover the US, UK, and Singapore. Users in S. America, Asia, and Africa find this limiting. You’ll note that the company doesn’t provide any information on the number of servers and IP addresses in its system.

When it comes to the US, Turbo allows you to connect to either San Francisco or New York, which limits your coverage.

VPN Protocols

Most providers can now create an encrypted tunnel, and this is where protocols come in. Companies that use OpenVPN provide s bit of security, although it has potential dangers. Other emerging protocols like WireGuard and IKEv2 are proving to be a favorite.

Turbo VPN has an OpenVPN protocol which allows you to connect to the VPN and protect your online privacy.

Devices and Platforms

Turbo VPN has both iOS and Android app but lacks a manual workaround on other platforms. You’d have to find another VPN provider if you need to access the web via your PC or a router.

With this, you may be better with a VPN that covers all your devices especially one that you can install on your router to encrypt traffic on streaming devices or gaming consoles.

Ease of Use

Turbo VPN has simple to use apps that have a fantastic hare theme. The server list is on the top right, but you’ll have to deal with a list of premium locations that pop up when you’re trying to connect to the VPN.

You’ll notice that the country flag lights up when you connect. The settings are on the top left, but it only gives you an option of deciding if or not the application connects when you start the VPN.

The iOS and Android app are aesthetically appealing and easy to use, but the privacy concerns are still an issue.

Torrenting and Streaming

Although Turbo VPN allows you to access Netflix, you’d have to pay the VIP version to enjoy this service. The provider is not ideal for P2P or torrenting as it lacks basic privacy features. Also, its intrusive logging policy may expose your details to cyber attackers

Turbo VPN Speed and Performance

Turbo VPN is a mobile-only service that requires an online speed test tool instead of a scientific speed test system. Unfortunately, Turbo’s speed performance is nothing to write about as it slows down your connections by a half.

However, the speed is reasonable to unblock geo-restricted content and stream content online. Moreover, you can conduct VoIP calls with this VPN.

Turbo VPN Encryption and Privacy Policy

Although TurboVPN asserts that it offers OpenVPN on both iOS and Android, it’s difficult to verify these claims because most of iOS VPN apps lack OpenVPN encryption. What’s more, the website says that it uses AES-256 encryption, you can’t prove this due to the poor customer support.

It’s also challenging to find any information on the handshake, authentication, cipher, or perfect forward secrecy. You’ll be in the dark about the security you’re getting when you use this VPN. Also, this means that the VPN may not be encrypting your data, thus giving you a false sense of security.

The issue is made worse as Turbo VPN doesn’t maintain its DNS servers. Your web traffic will need to go through third-party servers when you connect.

Turbo VPN claims to have a no logs policy, which means that it deletes all logs at the end of every session.

Nonetheless, the company’s privacy policy raises some concerns. While it states that no personal data is shared with ad companies, the VPN provider admits to collecting user data and may use cookies in your browser.

What this means is that advertisers could be tracking your online activity and accessing your IP address. You may have to deal with Turbo collecting lots of data, which could interfere with your privacy.

It’s pointless to pay for this VPN, while other VPNs don’t store logs or have a non-invasive connection log.

Turbo VPN Price

Turbo VPN has a VIP version that starts at $11.99 a month for the monthly plan. Furthermore, you can access the service for $2.99 a month when you sign up for a year’s subscription. With the paid version, you can access Netflix servers and connect up to five devices.

Monthly

$

11.99

/mo

12 month

$

2.99

/mo

While the paid package provides other features, it’s expensive compared to other VPN providers who offer extra features and excellent security.

Turbo VPN Refund Policy

The VPN provider doesn’t have a refund policy. However, they provide a 7-day free VIP subscription through the app. You’ll be billed after the seventh day every month. Also, you can cancel your subscription through the App Store or Google Play.

Turbo VPN Payment Methods

The Turbo VPN app is only available on the App store or the Google Play. You can pay for the VIP person by using a credit or debit card. The company doesn’t provide other payment methods like PayPal, cash, or Cryptocurrency.

Turbo VPN Customer Support

Turbo VPN has active employees who regularly update their users on the app’s new developments. Also, the staff responds to queries in minutes. Unfortunately, the company’s site has little to no information. You may have to use their email to send any questions.

The VPN doesn’t have troubleshooting guides or tutorials on how to get the VPN working. Users don’t have information on how to unblock content. While a ticket system to get queries answered would be ideal, Turbo VPN also lacks this system.

What’s more, the app doesn’t have a FAQs page, which means you won’t get answers for most problems.

Getting Started with the Turbo VPN

The app is ideal for beginners due to its intuitive design and ease of use. To get started, you need to download the app on Google Play Store or App Store. Also, you need to agree to the privacy policy and accept the connection. The flag on the top right indicates which server you’ve chosen.

Alternatives to Turbo VPN

Turbo VPN provides free protection, but this could compromise your privacy and security. Although the company claims to encrypt online data, unblock sites, and allow you to surf the web anonymously, it’s challenging to verify these claims.

The best thing is that you can always find other alternative VPNs like:

NordVPN

NordVPN provides premium and affordable VPN services, unlike Turbo’s VIP version. With as little as $2.99 a month, you have access to excellent security thanks to Nord’s advanced encryption.

What’s more, you can choose from a variety of servers around the world, which will help you stream services like Netflix and access geo-blocked content.

ExpressVPN

Express VPN is a top-rated VPN provider due to its strict no-logs policy. The company doesn’t retain logs, something that protects your personal information. Moreover, ExpressVPN has multiple servers in over 90 countries.

These servers combine virtual location and physical servers for extra protection. Turbo VPN has only 22 servers in a few countries, which makes it limiting and unreliable. Aside from providing VPN connection to PC users, Express VPN has apps for iOS and Android devices.

Another area where ExpressVPN wins over Turbo VPN is that the former provides apps for Fire TV stick, Amazon Fire, and Linux. The apps are easy to use and offer a quick connection like their desktop and mobile counterparts.

IPVanish

IPVanish combines a reliable no-logs guarantee and advanced encryption to keep you safe and private online. While you may need to subscribe to the service, you can enjoy up to ten simultaneous connections, but Turbo VPN only allows up to five connections.

Also, IPVanish works for both desktop and mobile users. You can effortlessly move between the two as they have a similar design. Another area where IPVanish wins is in its speed. You can get top speeds of over 100 Mbps.

Final Thoughts

We hope the Turbo VPN review has given you every detail you need to know. While Turbo VPN is easy to set up and claims to use OpenVPN as their preferred protocol, the service disappoints due to the annoying ads, intrusive logging policy, poor performance, and lack of extra privacy features.

Moreover, non-existent customer support makes it difficult to get most issues sorted. It also admits to sharing user data with China, which means your information isn’t 100% secure. You can forget about watching Netflix as the servers are blocked for those on the free plan.

You can find custom apps for iOS and Android, but you can’t install it on your PC, tablet, or a router. Overall, the service is useful for anyone who wants a VPN service without spending a coin, but you’re better off with another VPN that provides excellent security and privacy features.

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